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Lowers v. Corley

United States District Court, Fourth Circuit

June 21, 2013

KENDALL SHANE LOWERS, #411944, Plaintiff
SHERIFF ROB CORLEY, et al., Defendants.


GEORGE L. RUSSELL, III, District Judge.

Plaintiff, Kendall Shane Lowers ("Lowers"), alleges that on April 19, 2012, his therapy session with a mental health counselor was improperly recorded by Garrett County Detention Center personnel. He seeks money damages and injunctive relief mandating changes to the facility to accommodate visitation. ECF No. 1. Defendants have filed a Motion to Dismiss or, Alternatively, for Summary Judgment (ECF No. 8) which shall be construed as a Motion for Summary Judgment. Plaintiff, who transferred from the Detention Center to a Maryland Division of Correction prison, was granted additional time to file an opposition to Defendants' dispositive motion (ECF Nos. 17 and 18), but has failed to respond.[1] A hearing is not necessary to resolve the pending dispositive motion. See Local Rule 105.6 (D. Md. 2011).


The parties agree that on one occasion, Plaintiff's session with his therapist was recorded. According to Defendants, as a matter of departmental policy and practice, Detention Center inmates meet with attorneys, counselors, psychologists, psychiatrists or clergy in a private interview room. ECF No. 8, Ex. 1, Affidavit of Major Terry Schlossnagle. These meetings are not recorded. Id . If an interview room is not available, inmates are allowed to speak with an attorney, medical provider, counselor, or member of the clergy in one of the Detention Center's visiting rooms. Id . Inmates are separated from visitors in the visiting rooms by a window and can communicate with visitors only through use of a telephone system. Id . When a visitor room is used for meetings with an attorney, medical provider, counselor, or member of the clergy, departmental policy mandates that corrections staff turn off the recording system. Id.

The recording system is designed to record all telephonic communications involving inmates. Id . The visiting room system was installed in 2010. Id . The visiting room and holding-cell phones used by inmates are incorporated into the recording system and are the only phones as to which the recording mechanism can be turned off. Id . The recording system is controlled by a switch in the Control Room and requires the use of a personal identification number (PIN) so that staff can track inmate communications. Id . All Detention Center inmates are issued a PIN number. When an inmate picks up a visiting room telephone, the recording system (unless it has been deactivated) prompts the inmate to enter his/her PIN. Id . The telephone will not work unless the PIN is properly entered. Id . After the inmate enters his/her PIN, the telephone activates and, prior to any conversation, a prerecorded message informs both parties that the conversation is being monitored and recorded. Id.

If an inmate is about to speak with an attorney, medical provider, counselor, or member of the clergy and is prompted to enter a PIN, the recording system has not been deactivated. Id . In these circumstances, the inmate can alert correctional staff and a staff member will turn off the recording mechanism. Id . In other words, in these circumstances it is incumbent upon the inmate to alert staff to the oversight. If the recording system is turned off prior to initiation of the call, the inmate will not be prompted to enter his/her PIN and can immediately begin a private conversation. Id . Recorded inmate conversations are stored on a secure server for approximately one year in accordance with Detention Center policy and conversations cannot be accessed through any of the Detention Center's network computers, but only from one designated computer terminal that is expressly limited to sworn members of the Department of Corrections. Id . No staff member is able to delete any recorded conversation from the server. Recorded conversations stored on the secured server can be searched in various ways, including searches by inmate name, PIN, or date of recording. From these search parameters, a recorded conversation can be uploaded and listened to. Id . In addition to storing the recording, the system tracks the location from where in the Detention Center the call originated, the number dialed, the start and end time of the conversation, the PIN number used, the type of call, and how the call terminated. Id.

Lowers, a pre-trial detainee at the Detention Center, was assigned PIN 011887. On April 19, 2012, he had a telephone conversation in one of the visiting rooms with his counselor. ECF No. 8, Exs. 2, 3, and 4).[2] Prior to conversing, the system prompted Lowers to enter his PIN. Id., Ex. 1. Although this should have alerted Lowers to the fact that the recording system was activated, Lowers did not alert staff that he had been prompted to enter his PIN in advance of a restricted call. Id., Exs. 1, 2 and 6. Before conversation begins, the system plays a pre-recorded message informing the participants that their conversation is being monitored and/or recorded. Id., Exs. 1 and 6. Despite this fact, Lowers and his counselor conversed. Id., Exs. 2 and 6. The conversation was recorded but not monitored. Id., Exs. 1 and 6. The recorded conversation is stored in the server and has never been accessed by any staff member at the Detention Center or by any other person. Id., Ex. 1.

On April 20, 2012, Lowers filed a formal grievance form complaining that his conversation with his therapist the previous day had been recorded. Id., Ex. 2. In response, Sergeant Kevin Blum, at the direction of Defendant Tichnell, reminded all correctional officers that the telephone recording system had to be deactivated in advance of privileged telephone conversations. Id., Ex. 5. Lowers' grievance was investigated by Corrections Officer P. Lewis. Id., Ex. 6. During his investigation, Officer Lewis reviewed the Detention Center Interview Log which indicated that Lowers had met with Les McDaniels, a local counselor, between 1:42 p.m. and 2:00 p.m. on April 19, 2012. Lewis then reviewed Lowers' individual telephone record which indicated that Lowers had used the phone system in the visitors room on April 19 from 1:42 until 2:00 p.m., and that the conversation had been recorded. Id . Ex. 6. Lewis acknowledged to Lowers that the conversation had been recorded, told him it had been inadvertent, and that it would not occur again. Lewis reminded Lowers that, in regard to future privileged telephone conversations, any prompt requiring entry of a PIN indicated that the recording system was still activated and if this occurred, Lowers should ask a corrections officer to deactivate the recording mechanism. Id., Ex. 6.

Standard of Review

Summary Judgment is governed by Fed.R.Civ.P. 56(a) which provides that:

The court shall grant summary judgment if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.

The Supreme Court has clarified that this does not mean that any factual dispute will defeat the motion:

By its very terms, this standard provides that the mere existence of some alleged factual dispute between the parties will not defeat an otherwise properly supported motion for summary judgment; the requirement ...

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